Privacy Policy
Last Updated: 14/04/2025
Gold and Silver Events (“we,” “our,” or “us”) operates goldandsilvercy.com and provides professional event planning services in Cyprus. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect the following types of personal data when you interact with our website or services:
Personal & Event Information:
Name, email address, phone number, and event details collected through our contact forms and our personalized quote survey.Uploaded Content:
Photos or files you submit to help us understand your event vision (e.g., inspiration images).Technical Information:
Device information, browser type, IP address, cookies, tracking pixels, and analytics data (via Google Analytics, Facebook Pixel, and similar tools).
2. How We Use Your Information
We use your data for the following purposes:
To respond to your inquiries and communicate with you.
To analyze your needs and prepare a personalized proposal for your event.
To provide our event planning services effectively and efficiently.
To improve our website experience and service offerings.
To send relevant marketing and promotional content.
To comply with applicable legal and regulatory obligations.
3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
Consent:
You provide clear permission when submitting contact forms or completing the quote survey.Legitimate Interest:
We use your data to fulfill your request and improve your experience with our services.
4. Data Retention & Protection
Retention Period:
We store your data for up to 3 years, unless we are legally required to retain it for longer.Security Measures:
Access to personal information is restricted and protected using industry-standard security practices.Data Sharing:
We may share your data with trusted third-party services (e.g., survey platforms, marketing tools, email systems) strictly for business and communication purposes. We do not sell your data to any third parties.
5. Your Rights
In accordance with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the right to:
Access: Request a copy of your personal data.
Correction: Update or correct any incorrect information.
Deletion: Request that we delete your personal data.
Object to Marketing: Opt out of receiving promotional emails.
Manage Cookies: Adjust cookie preferences via your browser settings.
To exercise your rights, please contact us at info@goldandsilvercy.com.
6. Third-Party Services
We use external services such as Google Analytics, Facebook Pixel, and Tripetto (for interactive surveys) to enhance your experience. These services may process data under their own privacy policies.
We ensure all third-party services we use are GDPR-compliant and only access your data to the extent required for functionality and communication.
7. Personalized Quote Survey
We offer an interactive quote survey to better understand your event requirements. Data collected in this survey is used exclusively for providing you with a customized event proposal. All answers and uploaded files are kept strictly confidential and will not be used for any purpose beyond service communication.
8. Consent
By using our website, submitting a contact form, or completing the quote survey, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your data as described.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or service changes. The latest version will always be available on our website. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
